Two Australian Platforms, Two Different Bets
This comparison is published by one of the two vendors, so treat the conclusion with appropriate suspicion and check the specifics yourself.
Both products are built for Australian conditions, which already puts them ahead of most overseas scheduling tools for anyone with award obligations. They differ in what they decided to invest in.
RosterElf bet on award interpretation. The pitch is that the system works out what a shift should pay across a wide range of Modern Awards, including the awkward ones. That is genuinely hard engineering and the price reflects it.
GetMyRoster bet on covering the awards most Australian employers actually sit under, doing the operational basics well, and pricing so that a small business can start without a purchasing decision. Different bet, different buyer.
So the question is not which is better. It is whether award interpretation is a problem you have.
Side by Side
| GetMyRoster | RosterElf | |
|---|---|---|
| Entry price | 1 USD per user per month, annual (2 USD monthly) | From approx 6 AUD per user per month |
| Free plan | Yes, 5 users at 1 location | Free trial only |
| Award approach | Configured penalty rates, deepest on SCHADS | Interpretation engine across many awards |
| Certificate tracking | Included from the free plan | Confirm against current plans |
| GPS time clock | Paid plans only | Time clock available |
| Payroll integration | Xero direct; MYOB/QuickBooks CSV (Enterprise) | Xero direct; MYOB/QuickBooks CSV (Enterprise) |
| Best suited to | One or two common awards, cost-sensitive | Multi-award workforces |
Pricing reflects publicly listed entry rates as at September 2026. Both vendors adjust pricing, so confirm current rates.
Two things on that table worth saying plainly rather than burying. GetMyRoster's free plan covers up to 5 users at one location, with the web dashboard, mobile apps, notifications and certificate management. It does not include the GPS time clock, shift cost breakdowns or staff availability management, which are paid, and payroll integration is Enterprise-tier. If location-verified attendance is why you are shopping, budget for a paid plan rather than expecting the free tier to cover it.
And on the price gap: the two are quoted in different currencies. Any headline saving that subtracts AUD from USD without converting is inflated, wherever you read it. Convert both into what you actually pay in, then judge.
Award Interpretation vs Penalty Rate Calculation
This distinction is the whole comparison, and it is usually blurred in vendor marketing, including ours.
Penalty rate calculation applies the rates you have configured for an award to the hours on the roster. Set up correctly, it reliably tells you that a Sunday under SCHADS costs 200% for a permanent and 225% for a casual, and it costs the roster before you publish.
Award interpretation goes further and attempts to work out which provisions apply to a particular employee on a particular shift. Classification, allowances, overtime triggers, the edge cases that arise when an employee's circumstances do not match the common pattern.
Interpretation covers more ground. Here is the caveat that vendors on both sides under-state: it still depends entirely on correct configuration, and it does not transfer legal liability. An interpretation engine fed a wrong classification produces a confidently wrong answer, which is arguably more dangerous than an obviously manual process, because it looks authoritative. Under the Fair Work Act 2009 the obligation stays with the employer regardless of which system produced the number.
So the question to ask yourself is narrower than the marketing implies. Do you have employees whose pay you genuinely cannot work out from a configured rate table? If your entire workforce sits under the SCHADS Award, or under HIGA, or under retail, the answer is usually no, and you are being offered a solution to a problem you do not have. If you run community services staff, admin staff and drivers across three different awards, the answer may well be yes, and RosterElf's engine is doing real work for you.
Where Each One Fits
GetMyRoster makes sense if your workforce sits under one or two common awards and per-user cost is a live constraint. If you want to evaluate properly on a free plan before committing budget, which is a materially different thing from a 14-day trial, because it lets you run a real roster through a quiet month. If you are in a regulated sector where credential expiry tracking is a compliance control, covered in our certificate and licence tracking guide and relevant to NDIS providers in particular.
RosterElf makes sense if you operate across several awards simultaneously, or your award has enough edge cases that configuring rates by hand feels precarious. If you would rather pay for interpretation than own the configuration risk yourself, which is a legitimate preference rather than a weakness. And if the per-user premium is affordable at your headcount, since it compounds the same way ours does.
The honest limits on our side: GetMyRoster does not offer award interpretation across many awards, it has no demand forecasting, and its award depth is strongest on SCHADS rather than uniform. If that is the wrong shape for your business, buy the other one.
On certificate tracking, rather than assert what a competitor lacks, the useful advice is to test it. If you are in NDIS, aged care or childcare, ask both vendors to show you credential expiry alerting on the specific plan you would buy, using your own credential types. Feature comparison pages, this one included, are a poor substitute for watching it work on your data.
How to Decide in One Afternoon
Skip the feature matrices. Do this instead.
List your awards. Actually list them, by name and code. Most employers who assume they are multi-award turn out to have one award and a couple of salaried staff outside it. That single fact decides most of this comparison.
Find your worst shift. The recurring one that always needs manual adjustment. A Sunday split, an overnight, a broken shift with travel. Build that exact shift in both platforms during the trial and check the cost each produces against what you know it should be.
Reconcile against a real pay run. Take a past fortnight where you know the correct answer and rebuild it. This is the only test that tells you anything reliable, and almost nobody does it because it takes an afternoon.
Then check the staff app. Whichever platform you pick, adoption decides whether you get the benefit. Clock in, request a swap, submit availability as an employee would. Managers buy rostering software and staff determine whether it survives contact with a Tuesday.
For a wider view of the market, see the best rostering software in Australia, or the GetMyRoster and Deputy comparison if Deputy is also on your list.
Frequently Asked Questions
Try GetMyRoster Free
Run a real roster on the free plan for up to 5 staff, then decide. Paid plans from 1 USD per user per month on annual billing, or 2 USD monthly.
Start Free - No Credit Card